Customer Support Software video

Businesses today face customer queries from numerous sources. The response time expected today for resolving customer support requests is shrinking everyday. Online businesses with a well laid out plan for handling customer support requests have seen significant edge over competition.

Helpdesk & Customer support tools are helping businesses understand and connect with their users to build more effective products. Support tickets, feedback forums, knowledge bases and metrics are all featured integrated with mobile and cloud solution.
Host of Customer Support management solutions are available in the market today. Which one works best for you has to fine tuned based on how your business data and users work.

Helpdesk & Customer Support Solutions are using video marketing to inform and educate prospects on how their platform or service can deliver.

GROOVE TOOL VIDEO

Groove Help Desk is a simple tool for small businesses that helps your team deliver personal customer support. Groove’s ticketing system has everything you need to turn support tickets into amazing customer experiences. Built it with a minimal feature set that anyone can use, and left out everything else. They eliminate any sort of clutter, complexity or extra features that may overwhelm you. The product video shows how customer support can be made easy yet effective.

EU IPR HELPDESK VIDEO

The European IPR Helpdesk is a project funded by the European Commission that supports cross-border SME and research activities to manage, disseminate and valorise technologies and other Intellectual Property Rights (IPR) and IP assets at an EU level. The European IPR Helpdesk caters to personal support on a specific IP issues and keeps you informed about the latest developments in the world of IP and Innovation in Europe. The animated video addresses the importance of Intellectual Property (IP) management and explain how SMEs and researchers can benefit from the varied service portfolio offered by the European IPR Helpdesk team.

CAYZU PRODUCT VIDEO

Cayzu is a cloud based Help Desk solution that makes it easy & natural by integrating and showing conversations in real-time from multiple channels on a single screen. Staying connected with your customers and collaborating in real-time is an integral part of delivering great customer service.The cloud help desk solution video shows how Cayzu can help you manage all your customer service needs from a single help desk portal.

For more you can check Customer Support Software video