How to Fix QuickBooks Update Error 15215: Server not Responding?

QuickBooks error code 15215 can be seen with an error message that says “Unable to verify digital signature”. This error might restrict the user from accessing to the server that leads to low or no response. There can be majority of the reasons causing the issue, which we will be discussing later in this post.

If you are also facing any QuickBooks update error 15215, then make sure to read this post till the end, or else you can also feel free to reach out to our accounting professionals and we will be more than happy to assist you.

What causes QuickBooks error 15215?

• If the software program has mistakenly removed QuickBooks payroll related files
• Misconfigured Microsoft internet explorer
• Any other software running in the background
• The firewall settings blocking QuickBooks desktop payroll from connecting to the update server
• QuickBooks software isn’t properly installed or is corrupt
• Virus or malware or some other malicious software has corrupted the MS windows system files or QB payroll program files

Steps to fix the QuickBooks error code 15215

The user can perform the below steps to fix the QuickBooks error 15215. Let us have a look:

• The very first step is to close QuickBooks application
• Now, click on MS internet explorer icon
• The user should now click on tools at top right-hand corner
• The user should choose the internet options in the drop down
• After that click on the advanced tab
• The user should also click on advanced settings
• Ensure that USE TLS 1.0 is checked
• The user should also ensure that USE TLS 1.1 and USE TLS 1.2 are not checked
• Now, click on ok tab
• After that, close internet explorer
• The next step is to restart the system to save the changes
• Also, the user should reopen QuickBooks desktop by clicking on the QB icon
• The user is recommended to check if the error persists

By going through the above post carefully, the reader might be well versed with the processes to deal with this QuickBooks error code 15215 successfully.

However, if you are still unable to tackle the issue, then in that case reach out to us at 1-800-761-1787. Our QuickBooks payroll error support experts will be there to provide you with immediate technical assistance.