Solutions to fix QuickBooks Error 1328

Since there are myriad factors that might lead to this error, there are multiple solutions that might help you get rid of this error. These have been discussed below in an elaborate manner:

Solution 1: Using the ‘config.msi’ File

• From the start menu, navigate to ‘Explore’ and then go to ‘This PC.’
• Open ‘C’ Drive, and head to the ‘view’ option. Ensure that you click on the option titled ‘show hidden files.’
• Now, search for the ‘config.msi’ file.
• Once located, right-click and rename the file.
• Add the ‘.old’ extension at the end of the file name.
• Now, hide the protected files again.
• Revisit QB Desktop and check if the error 1328 got resolved. If not, proceed to the next step.

Solution 2: Use QuickBooks Install Diagnostic Tool

• Follow the walkthrough given below to use the QuickBooks Install Diagnostic Tool.
• Download and install the QB install Diagnostic Tool.
• Launch the tool and navigate to the ‘Installation Issues tab.’
• Click on ‘QuickBooks Install Diagnostic tool’ and wait for the process to conclude. The process may take some time.
• Once the scan is over, restart your system and head to the QB desktop, and check if the issue got resolved. If not, there is no need to worry. Follow the subsequent solution.

Solution 3: Repair QuickBooks Installation

• Open Control Panel from the Start menu.
• Go to the ‘Programs & Features’ option.
• You now need to search for QuickBooks.
• Once identified, select ‘uninstall.’, followed by clicking on ‘repair.’
• Wait for the process to finish. Once finished, open QuickBooks and check if QuickBooks Update Error 1328 got fixed.

Read more: QuickBooks Update Error 1328