How Do I Get A Human at VivaAerobus? by Aairtickets  -
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How Do I Get A Human at VivaAerobus?

Are you in search of a live human at Avianca Airlines? Call the 24/7 toll-free Avianca Teléfono for the best Read More
  • Joined Sep 2023
  • Published Books 3

Hey there! Are you tired of searching for “How Do I Get A Human at VivaAerobus or navigating through automated systems when contacting VivaAerobus”? Well, you’re not alone! Many new air travellers find reaching a live human for assistance at the Aerobus frustrating and overwhelming.


In this read-below, we will cover various strategies and tips to help you get in touch with a real person at VivaAerobus. Whether you face any issue that requires immediate assistance or want to clear some doubts by speaking to a human at the Aerobus, we’ve got you covered.


So sit tight, grab a cup of coffee, and let’s dive into the further sections!


Introduction to VivaAerobus customer service:


Take a look at the points given below to know a bit more about VivaAerobus customer service. 


  • It is one of Mexico’s low-cost Aerobus that offers its passengers the best and most affordable deals. 
  • It was initially founded in the year 2006, and the only motive of the VivaAerobus is to offer in-budget flights and numerous benefits.
  • The Aerobus offers transportation service from the airport to the bus terminal in some destinations that is known as Viva Bus.
  • Offers over 130 routes and serves 58 global destinations with a fleet size 77. 
  • Provides the best flying experience for all its passengers in an excellent way.
  • With your Android or iOS devices, you can use Viva Play to watch movies/series, read e-books, play games, and listen to music. 

How do I Speak to someone at VivaAerobus?


After reading the above sections, if you are curious about“How do I Speak to a someone at VivaAerobus?

Well, there are a few steps you can go through:


  • The best and easiest way to contact a VivaAerobus customer service department live agent is through their phone number. 
  • You can directly speak to a live person by dialling the VivaAerobus customer service phone number + 1 (800) 864-8331 or +1-845-459-2806 & then follow the IVR instructions.
  • You can also visit the official webpage of the Aerobus to connect to a live agent at VivaAerobus by using the live chat option.
  • Send an email to “[email protected]”.


Alternate methods to contact a live agent at VivaAerobus:


However, the easiest and hassle-free way to get in touch with a live agent at VivaAerobus is by making a phone call to their contact number. But if you fail to interact with the live agent during the call, you can send a message or comment to their social media channels.


The Aerobus has several social media channels, which are mentioned as follows: 


VivaAerobus’s different contact numbers and email IDs: 

Here’s the answer to your question, “How do I Speak to Live Person at VivaAerobus?” according to different services or regions.


You can use the phone numbers below according to your region, queries, or more to contact a live agent at VivaAerobus for instant assistance. 

  • VivaAerobus USA contact number: +1 866 359 8482
  • VivaAerobus Mexico contact number: +52 81 82 150 150
  • VivaAerobus contact for reservations: +1-845-459-2806
  • VivaAerobus contact for cancellations: +1-845-459-2806
  • VivaAerobus contact for Insurance: +52 (55) 5169 3753 
  • VivaAerobus contact for Lost baggage: +52 (81) 8215 0520
  • Calling from Columbia: + 57 800 5189402
  • For Inflight Advertisings: [email protected]
  • Email ID for lost baggage: [email protected]


How do I Speak to Live Person at VivaAerobus? (Via Phone Call)


We have mentioned below an easy instruction guide that will help you contact with a live agent at VivaAerobus within a couple of minutes. 


Note: If the purpose of your phone call is to make cancellations for your existing flight bookings, ensure you have all relevant details. This could be passenger details, flight booking reference number, flight details, or more. 


Step 1: First, unlock your preferred mobile device and launch the dialpad app.


Step 2: Dial  +1 866 359 8482 or +1-845-459-2806 for instant assistance. 


Step 3: After dialling the contact number in the previous step, carefully listen to the IVR or automated response to select the preferred language you would like to communicate.


Step 4: Now, select an option according to your query by pressing or tapping the desired number on your phone’s dial pad. In this step, the IVR will offer options to select your reason for a call, like new or existing flight bookings, changes or cancellations, and more.


Step 5: After following the on-voice instructions, tap on the required number to select the option to connect with a live customer representative at VivaAerobus.


Step 6: Lastly, you must wait for a while, and then your call will be connected with a live customer service representative from Aerobus


Once you have followed all these steps, the live person will listen to your queries and help you by providing better assistance to solve your issues. If you want to make your reservations or cancellations with the VivaAerobus, the live agent will make it easier by working on your behalf. 


Conditions in which you have to contact live agent at Aerobus:


There are numerous reasons for which you may have to search “How do I Speak to a person at VivaAerobus? Including, 


To make flight bookings or reservations with VivaAerobus. 



  • To cancel the existing reservations or for seat assignments.
  • To know about the 24-hour cancellation policy.
  • To know about the in-flight meals and travel requests.
  • To learn the process for claiming a refund.
  • To collect the information related to the destinations, flight timings, or any other thing related to your bookings with VivaAerobus. 
  • For understanding the different policies or guidelines of the Aerobus
  • For troubleshooting the reservations-related issues through the official website or mobile App.  
  • Applicable and available offers for your reservations.

Final Verdict!


Overall, as we are near the end of this long and descriptive read, I assume you now have the answer to your question,

How do I Speak to a someone at VivaAerobus?”. 


The Aerobus live customer service representatives will always help you 24*7 by guiding you throughout your reservations or other processes with VivaAerobus.  We hope the information mentioned in the above section was helpful to you. If you want to know more about Aerobus, you can visit the official webpage of VivaAerobus.



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