At 14 KARAT, customer satisfaction is a top priority. The company understands that purchasing a wedding or engagement ring is a big decision, and they are dedicated to helping their customers make the right choice. Their knowledgeable staff will take the time to listen to your needs and preferences, and will work with you to find the perfect ring that suits your style and budget.Ultimately, 14 KARAT’s top priority is ensuring that their customers are happy with their purchase. That’s why they offer a satisfaction guarantee on all their products and services. If you’re not completely satisfied with your purchase, the company will work with you to resolve any issues and ensure that you leave their store with a smile on your face.